We use the service providers below to operate the Service. Each of them processes personal data on our instructions only, under a data processing agreement that meets article 28 of the GDPR.
| Subprocessor | Role | Data | Location | Transfer mechanism |
|---|---|---|---|---|
| Stripe, Inc. | Payment and billing | Name, email address, billing details | United States | EU-US Data Privacy Framework and standard contractual clauses |
| Amazon Web Services EMEA SARL | Storage of run artifacts | Screenshots, videos and traces of your runs | eu-north-1, European Union |
None needed |
| Resend, Inc. | Sending transactional emails and alerts | Email address, content of the message | European Union, on the EU region of our account | Standard contractual clauses, for any support access from the United States |
| OVH SAS | Hosting of the application, the database and the runners | All data of the Service | France | None needed |
Card numbers never reach our servers: the payment form is hosted by Stripe.
We announce any addition or replacement of a subprocessor by email, at least thirty days before it takes effect, so that you can object. Questions go to contact@synthetic-monitoring.com.